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TUGO TRAVEL INSURANCE
Ensuring you get the plan that fits your needs.
For over 50 years, TuGo's dedication to travellers, partners and employees, has made us one of Canada's top travel insurance providers and a Canada's Best Managed Company. Together with our partners, we've protected millions of people with travel insurance worldwide.
We understand our customers' needs and we're passionate about helping them have better experiences, providing top-rated claims assistance and customer service. We offer products and services that are easy to use and go beyond financial protection.
So here's our promise: we help—however we can, when things go wrong or you just want some helpful advice, we get you what you need when you need it.
We've been innovators in the travel medical insurance business since the beginning! It all began in Herb and Georgina Robinson's basement in 1964. Since then, we've come a long way. From Travel Underwriters, TU Group and OneWorld Assist, we've evolved into TuGo, and we couldn't be more excited.
Corporate social responsibility is an integral part of how we operate; at the TU Group, it’s who we are.
* Also know as Travel Underwriters before they change their name in 2015.
The policy defines the various types of benefits and combined with your insurance certificate, constitutes
your Travel Insurance contract. Those documents contains clauses which may limit the amounts payable.
** Please read them carefully.
Claims & Emergency Assistance
If you have a question about your claim or require medical attention, call the emergency number located on your wallet card or listed in the confirmation documents. This 24/7 emergency assistance line will connect you with a TUGO representative who can assist you with your claim or medical situation.
Medical Claims: 1-800-663-0399 / 1-604-278-4103 (Collect)
Three West Centre
11th Floor - 6081 No. 3 Road
Richmond, British Columbia V6Y 2B2