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Allianz Global Assistance is one of the largest travel insurance and assistance services providers in Canada, with offices in Kitchener, Toronto, Montreal and Vancouver. We're everywhere you go and proud to be part of the world's largest travel insurance and assistance company, operating in 34 countries around the globe.

Travel insurance is at the heart of what we do. For over 50 years, we've been making sure our customers, from individuals and families to businesspeople and leisure travellers, have the best trip possible. In an emergency, our knowledgeable, caring and dedicated assistance team is ready to help at any time, in virtually any language, nearly anywhere in the world. From answering questions to taking care of you during a claim, we're here to help at every stage of your journey so you can enjoy a worry-free travel experience.

Travel insurance is underwritten by CUMIS General Insurance Company, a member of the Co-operators group of companies, and administered by Allianz Global Assistance. Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd

** In 2015, TIC Insurance as changed to Allianz Insurance.

Travel Insurance Contract Travel Insurance Contract - Covid-19 International Student Visitor's to Canada Canadian Expatriate

Those policies defines the various types of benefits and combined available with this insurer.

Once purchase, you will be provided with your insurance certificate and your Travel Insurance contract. Those documents contains clauses which may limit the amounts payable.  All document will be send to you by email.

IMPORTANT: Once you purchase your travel insurance coverage, always refer to the contract that will be provided by the insurer with your certificate of insurance. If any exclusions, limits or specification for you specific situation will be outline.

** Please read all documents provided carefully.

Claims & Emergency Assistance

If you have a question about your claim or require medical attention, call the emergency number located on your wallet card or listed in the confirmation documents. This 24/7 emergency assistance line will connect you with a TIC representative who can assist you with your claim or medical situation.

Medical Claims: 1-866-510-8823  / 1-519-742-9013 (Collect)


Allianz Global Assistance General Administration 
4273 King Street East Kitchener, ON 
N2P 2E9 Canada

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